Am webtech
Book An Appointment

Certa

We partner with top brands to create compelling case studies, showcasing our ability to surpass expectations, overcome challenges, and deliver exceptional results.

Book An Appointment
Banner (3)
Certa

Category

Software Company

Available on

Certa

Engagement

Introduction Agile And Automation Process For Third Party Workflow Anagement Software

OVERVIEW

Certa is an all-in-one third-party workflow automation platform designed to help enterprises manage the entire third-party lifecycle—from supplier onboarding and KYC/AML compliance to partner validation and risk management—all in one centralized interface.

Trusted by 50+ global enterprises, including Walmart, Uber, Facebook, VISA, Oracle, ETSY, D&B, and Accenture, Certa offers flexible integrations, real-time data intelligence, and configurable workflows tailored to compliance-heavy environments.

The Challenge

At the time of engagement, Certa’s platform was in the early stages of development, with multiple pilot projects already live. However, testing was a major bottleneck due to:

  • Absence of a formal QA process during early development phases

  • Testing performed without stable environments or standardized documentation

  • Lack of coverage for real-time business scenarios and third-party connectors

  • Time-consuming regression cycles caused by poor automation and manual dependency

  • Difficulty in tracking quality across multiple client instances with unique customizations

This complexity created critical quality gaps and inconsistent performance across client deployments.

Proposed Solution

AM Webtech implemented a robust, scalable QA strategy tailored for Certa’s dynamic, multi-phase product development. Our objective was to build testing processes from scratch, optimize automation, and align quality assurance with agile delivery cycles.

Our Approach Included:

  • Conducting exploratory testing on live environments to uncover undocumented issues and edge cases

  • Designing a full-fledged Agile QA process, including sprint-wise test planning and a feature-level checklist to track coverage

  • Building and executing regression test suites, backed by automation for daily health checks and sprint-end testing

  • Performing API testing and contract validation, ensuring compatibility and integrity across integrated systems

  • Establishing test environment best practices, improving the reliability of lower-stage environments and minimizing UAT rework

  • Assigning dedicated QA specialists to manage specific client instances and ensure personalized quality control

  • Enabling CI/CD-integrated automation pipelines to support frequent releases without regressions

Key Deliverable

  • Well-defined QA process and automation roadmap
  • Improved collaboration with the development team through Agile ceremonies
  • A stable, repeatable regression testing framework
  • Enhanced ability to detect and fix bugs early in the sprint cycle
  • Consistent quality delivery across customized client deployments

Business Impact

With AM Webtech’s QA leadership, Certa significantly improved product quality, testing efficiency, and customer satisfaction.

Measurable Outcomes:

  • Bug ratio reduced by over 65% across live environments

  • 100% bug-free sprint releases achieved through consistent pre-release QA

  • Reduced manual testing time by leveraging automation

  • Faster regression cycles, enabling rapid feedback loops

  • Increased confidence across client teams and end users due to product stability

Benefits

  • Reliable, scalable QA process to match rapid product evolution

  • Faster time-to-market with reduced cycle time for testing

  • Streamlined communication between QA, Dev, and Product

  • Proactive bug detection and mitigation in lower environments

  • Enhanced end-user experience due to stable, high-performance releases

Result

Certa has emerged as a leading third-party management solution, delivering consistent, compliant, and reliable experiences to top global brands. With AM Webtech’s continued QA partnership, they now ship high-quality releases on a regular cadence, with automation and agile testing practices embedded into their development culture.

Experience a Free Pilot Project Today

Take the next leap with AM Webtech for seamless and reliable testing solutions.

Book a meeting with our team to explore how AM Webtech’s smart solutions can elevate your business. Let’s discuss your unique needs, walk you through our capabilities, and discover the best way to collaborate.