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Ximble
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OVERVIEW
Ximble, now a part of Paycor, is a global leader in automated workforce management solutions. Their platform offers mobile applications and cloud-based tools designed to streamline service operations, team scheduling, and time tracking. With a customer base of over 500 organizations, Ximble powers critical operations in IT Service Management, Customer Service, and Field Service Management.
The Challenge
Ximble’s web and mobile platforms serve over 25,000 professionals and 100,000 clients daily. As user adoption scaled, the system’s architecture and business logic became increasingly complex. With various user roles, multiple modules, and real-time data flows, it was essential to ensure consistent platform stability and high performance.
The client needed a dedicated QA partner to:
Maintain software quality across web and mobile applications
Test parallel to ongoing development cycles
Ensure flawless user experience during frequent feature releases
Adapt to industry regulations and evolving compliance needs
Support global user base across devices, browsers, and regions
To meet these demands, Ximble partnered with AM Webtech to enhance their QA strategy and streamline testing operations.
Proposed Solution
AM Webtech deployed an Agile QA team to integrate seamlessly with Ximble’s development cycle. The strategy focused on iterative testing for both new and existing features across platforms.
Our Approach Included:
Smoke Testing for every new build to identify critical blockers early
Functional Testing based on detailed test cases aligned with specifications
Regression Testing post-bug fixes to safeguard legacy functionalities
Cross-Browser Testing to ensure seamless performance on Chrome, Firefox, Safari, Edge, and IE
Active collaboration in Agile Scrum ceremonies, including sprint planning and estimations
Key Deliverable
- Custom Test Plan for platform architecture
- Comprehensive Test Cases for all core modules
- Test Execution across web and mobile platforms
- Detailed Defect Reports with priority tagging
- Final Test Summary Report with insights and optimization suggestions
Business Impact
As an industry leader, Ximble aimed to raise its Quality of Service (QoS) standards, improve system performance, and deliver a seamless experience across devices and releases.
With AM Webtech’s expertise, Ximble achieved:
Enhanced performance and functionality across web and mobile apps
Reliable multi-device, multi-browser compatibility
Scalable QA processes adapted to agile delivery
Reduced time-to-market for new features
Significant reduction in post-deployment issues, improving team productivity and customer satisfaction
Benefits
Expertise in cloud and mobile QA ensures real-world reliability
Faster release validation via test automation and regression suites
Improved quality control through agile integration and real-time collaboration
Global test coverage with geographically distributed teams in mind
Boosted customer confidence through consistent, high-quality updates
Results
Thanks to the robust QA processes implemented by AM Webtech, Ximble was able to:
Achieve higher quality standards across both web and mobile applications
Significantly reduce post-release defects, increasing end-user satisfaction
Support millions of users globally with a more stable, high-performing platform
Accelerate feature releases without compromising on quality
AM Webtech’s QA expertise played a key role in helping Ximble achieve enhanced platform stability, improved release cycles, and increased user satisfaction.
Experience a Free Pilot Project Today
Take the next leap with AM Webtech for seamless and reliable testing solutions.
Book a meeting with our team to explore how AM Webtech’s smart solutions can elevate your business. Let’s discuss your unique needs, walk you through our capabilities, and discover the best way to collaborate.